To cancel an existing Appointment:
The dialog will display the surgical appointment plus any P.A.T. or Recovery Care appointments scheduled. Select any of these appointments you wish to cancel.
You can cancel the PAT and/or Recovery appointments without canceling the surgical appointment, but if the surgical appointment is canceled, the PAT and Recovery appointments will automatically be canceled as well.
If any of the visits associated to the appointment have already been billed, the visit cannot be canceled. An alert icon will be displayed on the Cancelation Appointment dialog if the appointment has been billed. Place the cursor over the icon for additional information.
Click OK to cancel the appointment.
Click Cancel to discard your changes and return to the Scheduling Grid.
It is possible to cancel an appointment
after patient arrives at your facility, but it is recommended that you
only cancel the appointment if the patient has not yet started to receive
anesthesia. In that case, it is recommended that the procedure be marked
as Partially Performed in the
CDM module, so that the Appointment can be referenced in the EMR and can
be handled appropriately during the billing process.
It is important to accurately note
the reason for cancellation, so that trends in cancellations can be observed
and addressed appropriately. To see trends in cancellations, you can run
a report using the Scheduling Reports heading under the Utils Sheet Bar
option.
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