Revoke Turnover
From the RCM Ledger's right-click menu, you can revoke individual transactions that have been turned over to internal or external collections organizations. Remarks will be updated on the impacted transaction(s) to indicate their turnover status. No Statement flags will be set/removed, and write off corrections will be applied to patient ledger for the selected transaction(s).
To revoke the turnover to collections for groups of charges, see Revoke Turnover - Group.
To revoke charges that have been turned over to collections
From the RCM Ledger, select the charge(s) to be revoked from collections turnover and right-click to access the Collection Turnover options. (Use Ctrl + Click to select multiple transactions.)
Select Revoke Turnover. The Revoke Turnover dialogRevoke Turnover dialog appears.
Complete the fields on the dialog. Click herehere to learn more about these fields.
The Batch field is mandatory whether or not you are posting a write-off to the transaction(s). Select or create a batch by clicking the check mark icon.
In the WOC field, select the appropriate quick code for the write-off correction.
Status: Select a status to be applied to the transaction included in the turnover.
Click one of the following:
Apply to process the transactions without creating a file
Apply & Create File if you want to process and create the output file. The output file needs to be sent via email or some other means to the collections agency.
Close to exit the screen without making any changes