User Groups vs. Work Groups

Users Groups are designed to set preferences for individuals that share some common tasks in the system and would like for certain settings to be the same for all users in the group. An example may be a group of users who are responsible for Scheduling and would all like to see the schedule displayed using the same configuration options. Once a User Group is defined, preferences can then be set for the group rather than for each individual user.

Work Groups, on the other hand, are used to assign Conflict Checking tasks to associated users and to enable those users to access the task in the User Desktop. Work Groups can also be used to assign collections follow up using the Revenue Cycle Management Module. While the concept of setting similar preferences for a group of common users is the same between Work Groups and User Groups, User Groups are only used for setting common preferences; while Work Groups have applications in other areas of AmkaiOffice.

Click here to learn how to create a User Group.

Click here to learn how to create a Work Group.