After ERA posting is complete, a summary page appears that provides information the posting status of each transaction. Any transactions on the ERA that were not posted will appear with posting message that explains why they were not posted.
The table below displays the full list of posting messages.
Message | Explanation
|
Note
|
No match on Federal Tax ID | The Business Entity or Facility Tax ID in the Organization dictionary does not match the Tax ID in the ERA file. | |
File (name) has been already posted | The selected file has been posted and may not be posted again. | |
Payment is posted. | Payment is already on file for the charge. | |
Write-off is posted. | Write-off is already on file for the charge. |
|
Transfer Posted
|
Transfer has been don. | |
Insurance is already paid. | A payment from an insurance company has been posted to the account already.
|
|
Charge cannot be found
|
The charge amount, date of service or procedure cannot be found for patient. | |
Patient cannot be found | Patient is not in the business entity selected.
|
|
Patient can be found but no date of service | The patient is found, but there is no charge on the ledger that matches the date of service in the ERA file. | |
CPT cannot be found | There is no match on the CPT code associated to charges on the patient ledger for the one found in the file. | |
Cannot add write-offs separately, charge has write-off from the carrier | Lump write-offs is checked and there is already a write-off on file for the patient | |
Charge can be found but it is not assigned to any of the selected Insurance Carriers | Charge is sitting with a different carrier than referenced in the ERP file | |
Charge has its opposite pair | A charge or charge correction is include in the file or on the patient's account | This message is often presented when the ERA file includes a take back or a correction on a previous payment. |
Debit does not have opposite pair |
If the ERA file only includes a debit,but no off-setting debit correction, the debit will be rejected. | |
Claim level adjustment | An adjustment at the claim level rather than service line level has been included in the file. These type of adjustments affect the payment amount and cannot be posted by the system. | |
Role is not correct
|
The balance due does not currently match between the role identified in the ERA file and the role of the balance due on the patient ledger. |
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