Electronic Insurance Verification

This feature, also called "e-Verify," allows you to send an electronic message to an insurance company to verify coverage for a Patient. This feature is available for additional cost. If the Insurance Verification command is disabled, it means your facility has not purchased this feature.

To electronically verify insurance coverage:

  1. Open the Scheduling module.
  2. Click an Appointment on the Scheduling Grid and then click Insurance Verification from the Scheduling Tools heading on the Sheet BarScheduling Tools heading on the Sheet Bar. The Electronic Insurance Verification dialogElectronic Insurance Verification dialog appears.

  3. Patient and Appointment information defaults from the Appointment you selected into the fieldsfields at the top of the dialog.
    •  
    • PatientPatient

      If have accessed the module with an appointment selected,the patient’s name will default in this field. To launch the Person-Patient selection dialog to change the Patient, click the check mark icon.

    • DOS From and ThroughDOS From and Through

      If you have opened the module after selecting a specific patient, this field will be populated with the scheduled date of service for the patient. If you have opened the module without selecting a specific patient, this field will be populated with the current date or the date your schedule is open to.

    • Entry Date From and ThroughEntry Date From and Through

      Depending on how you accessed the module, this field may show the current appointment date of service or the date the scheduling module is currently open to. This field represents the date appointments were added to the system, not the date of service.

    • Pre-VerifiedPre-Verified

      If insurance had been previously verified, the Yes radio button will be pre-selected. If you have not opened the module from a selected appointment, the No radio button (default) will be selected.

  4. Ask Rhonda for documentation.

 

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